The Test
Q. What do I need to bring with me for my Test?
You MUST bring your actual photo card driving licence with you (a photo or copy of your licence will not be accepted).
If you have an older style paper licence then you MUST also bring an official form of photo ID, such as a passport.
Glasses or contact lenses should be worn if necessary.
Sensible footwear
You must supply a roadworthy vehicle.
Q. What vehicle can I take my test in?
Your vehicle must be:
- right-hand drive
- have less than 8 passenger seats
- weigh no more than 3.5t
- have 4 wheels
- fitted with head restraints in all seats
The vehicle must have an unobstructed view out of the rear window which means that unfortunately you cannot use a van or convertible.
Your vehicle must also comply with road traffic law;
- Be fully insured
- Be taxed
- Have a valid MOT (if required)
Q. Can I take my test in a vehicle with an automatic gearbox?
Yes you can take the test in either a manual or automatic and this will be recorded on the marking sheet.
Q. Can I record the test?
No… we do not allow recording of tests. If your vehicle has cameras fitted for insurance purposes then these are acceptable as long as the audio is disabled and the cameras are outward facing.
Q. Can I use my Private Hire or Hackney plated vehicle for the assessment?
A Private Hire or Hackney plated vehicle can ONLY be used if the vehicle is registered/plated to you and you want to change to another Authority, or your current Authority has asked you to take the test.
You will be required to show the examiner your driving licence and PH or HC badge to confirm your identity.
Q. Can I use a hire vehicle for the test?
When hiring a vehicle for use on test then you will need to declare to the hire company your intended use. Some hire companies restrict the vehicle use and may not be insured and the test may not go ahead and your fee will be lost.
Q. Do I have to bring any documentation?
There is no need to bring any vehicle documentation with you as the examiner will check the tax and MOT status of your vehicle online. You will be asked to sign a declaration on the marking sheet to confirm that the vehicle is insured. If you are unsure about your insurance cover we recommend that you check with your provider.
Q. Can I have an interpreter with me for the Assessment?
The assessment can only be conducted in the English language so candidates are not allowed to use interpreters on their assessment.
An interpreter may accompany deaf and / or deaf without speech candidates but the interpreter must be at least 16 years of age and communicate in English.
Booking
Q. What does the test cost?
£65
Q. How do I book an Assessment?
You can make / request a booking by clicking here…
Q. How do I pay for the Test?
You will be asked for payment over the phone when you have agreed a date, time and location for your test with the examiner.
Q. What payment methods do you accept?
We accept secure payment by Bank Transfer or by using a Credit or Debit card.
Q. Where will I take my test?
We have a variety of meeting points and your examiner will discuss this with you at the time of booking.
Q. How long does it take for someone to contact me after completing the booking request form?
You will be contacted by an examiner within 2 working days.
Q. After I have completed the booking request form who will contact me?
Your examiner will contact you to arrange the date, time and location for your test.
Q. How long does the whole process take?
Once booked and paid for your test should be completed within 10 working days.
Q. What days of the week do you operate?
Tests are mainly conducted during the week (Monday to Friday) but in certain cases our examiner may have some evening or weekend availability.
Q. How far will I have to travel to take my test?
We aim to keep traveling time to minimum for both you and the examiner.
Q. What happens if I am late for my test?
We will allow up to 10 minutes beyond the agreed meeting time. Anything after this will be at the examiners discretion whether the test goes ahead and you may lose your test fee and be required to re-book.
Post Test
Q. When will I get the result of my test?
You will be given the result at the end of your test. The examiner will offer you a full debrief and give you a copy of the marking sheet.
Q. What happens if I pass the test?
Your result will be emailed to the licensing authority that you have applied to within 24 hours together with a copy of your marking sheet.
Q. What happens if I fail the test?
You will be told the reasons why the result is a fail by your examiner during the debrief and some advice on the areas of weakness identified. You will be given a copy of your marking sheet. You will need to re-book and pay for another assessment (£65).
Q. What can I do if I am unhappy with my test?
The examiner’s decision is final and will not be overturned. If you feel that the test wasn’t conducted to DVSA criteria then you can raise a complaint in writing giving full details within 5 working days of taking your test. Any complaints outside of this time period will not be considered. If we uphold your complaint you will be given a free re-test.
Q. What happens If I need to cancel my test?
Our cancellation terms and conditions of booking require the candidate to give us 5 clear working days’ notice to cancel or amend a booking.
The cancellation period cannot include weekends, the day of your assessment or the day you give us notice.
Unfortunately in this situation we will be unable to offer a refund and you will be required to pay for another assessment.
Q. What if my test cancelled due to no fault of my own?
In the event of bad weather or examiner emergencies we will contact you immediately to re-book your test at the earliest convenient date. If we cannot agree a new date then we will offer a full refund.
Q. Will I be given a certificate if I pass?
We do not issue certificates. At the end of your test you will be given a copy of your marking sheet which will clearly show a pass or fail. We will inform your local authority directly within 24 hours of your test result.
Q. What is the pass rate?
We do not issue pass rate data.
If you deliver a safe, legal and smooth drive and commit no more than 9 driving faults and no serious or dangerous faults then you will pass the test.
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