Terms and Conditions of Business (Lessons)

Please arrive early for your lesson, if you are late your lesson may not go ahead and you will lose your fee.

You MUST bring the following with you to the lesson;

  • Your driving licence, if you have an old-style paper licence you will need to bring your signed driving licence along with a valid passport. If you do not bring your driving licence with you then the test will not go ahead and you will lose your fee.
  • Glasses or contacts if you require them for driving as you will be required to read a number plate at 20m. If you are unable to read a number plate at the required distance then your test will not go ahead and you will lose your fee.
  • A roadworthy vehicle that is taxed, insured and MOT’d (where necessary) as we do not supply vehicle for the lesson.

You should also be aware that;

  • The vehicle used for the lesson should be either a vehicle owned by you, or a vehicle you are using with permission of the owner (as long as it is insured for you to drive, taxed, MOT’d and roadworthy).
  • Hire vehicles are acceptable if you declare to the hirer the purpose of its use and it is insured for the purpose of a driving lesson (our trainers reserve the right to check).
  • The vehicle should not be displaying any warning lights on the dashboard.
  • The vehicle must not be displaying trade plates or L plates.
  • You must bring a vehicle that is suitable for the lesson. Vans, car derived vans and convertibles are not accepted).
  • The vehicle must be smoke-free – this means you cannot smoke in it just before or during the lesson (if the smell of smoke is present in the vehicle, the lesson may not go ahead and you may lose your fee
  • The vehicle must be in a reasonably clean condition inside for our trainers to sit.
  • If you do not attend the lesson, you will lose your fee.
  • We have a policy of not allowing any recording of the training (audio or visual). You can use a camera for insurance purposes as long as it is external facing and does not film the inside of the vehicle and does not record audio inside the vehicle. We reserve the right to terminate the lesson if you do not adhere to this.
  • Interpreters are not allowed on the lesson as the training must be conducted in the English language.
  • If you wish to cancel or change your lesson you must give at least 5 clear working days notice or you will lose your fee (your notice period cannot include weekends, the day of your lesson or the day you give us notice).
  • If you do not attend the lesson on the agreed date and time and location you will not be entitled to a refund. You will not be able to cancel or change your lesson if you do not give the required notice. This includes changing the location of your lesson.
  • If you agree to booking a lesson at short notice test then the 5 working day cancellation period will not apply and if you then change your mind, unfortunately you will not be able to amend or cancel your booking or be eligible for a refund.